Account Deletion Request

Last updated: October 6, 2026

This page explains how users of the AIMS mobile app can request account deletion and how related data is handled.

Eligibility for account deletion

Account deletion is only possible when there are no outstanding premiums, no active policies or quotations linked to the account, and no pending litigation or case matters.

How to request account deletion

Email creatingaspectsllc@gmail.com with the subject line: Account Deletion Request.
Include your registered name, email address, phone number, and policy or client reference if available.
Our team will verify identity and confirm whether eligibility requirements are met.

Data deleted after approved request

Mobile app account access and authentication credentials.
Profile and contact details not required for legal or regulatory obligations.

Data that may be retained

Insurance, financial, invoice, payment, policy, quotation, and audit records required by law, regulation, or compliance obligations.
Security and fraud-prevention records where retention is necessary for legitimate business and legal purposes.

Retention and processing timeline

Deletion requests are reviewed within 7 business days.
Approved deletions are processed within 30 days, subject to legal and regulatory retention requirements.

Contact

For account deletion requests and related questions: creatingaspectsllc@gmail.com